Privacy Policy

Last updated: 01 June 2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and legal services. We are committed to safeguarding your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Identity information — name, date of birth, gender, identification documents.

  • Contact information — address, email address, telephone number.

  • Matter‑related information — details relevant to your legal matter, including sensitive information where necessary (e.g., family, financial, health, or criminal history information).

  • Website usage information — IP address, browser type, pages visited, and other analytics data.

  • Communication records — emails, online enquiries, call logs, and documents you provide.

We only collect personal information that is reasonably necessary for us to provide legal services or operate our business.

2. How We Collect Personal Information

We collect personal information:

  • Directly from you (in person, by phone, email, online forms, or documents you provide).

  • Through our website (cookies, analytics tools, and contact forms).

  • From third parties where authorised or required (e.g., courts, government agencies, other legal representatives, experts, or service providers).

Where we collect sensitive information, we do so with your consent or as permitted by law.

3. How We Use Your Personal Information

We use your personal information to:

  • Provide legal advice and representation.

  • Communicate with you about your matter or enquiries.

  • Manage our business operations, billing, and administration.

  • Comply with legal and regulatory obligations.

  • Improve our website, services, and user experience.

  • Conduct conflict checks and risk management processes.

We do not use your personal information for purposes unrelated to your matter unless you consent or the law permits it.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Barristers, experts, valuers, mediators, and other professionals assisting with your matter.

  • Courts, tribunals, government bodies, and regulatory authorities.

  • External service providers (IT support, cloud storage, email hosting, document management).

  • Other parties where required by law or with your consent.

We do not sell or trade personal information.

5. Storage and Security

We take reasonable steps to protect your personal information from:

  • Unauthorised access

  • Misuse or loss

  • Interference, modification, or disclosure

This includes secure electronic systems, password protection, encryption, and restricted access protocols.

6. Overseas Disclosure

Some third‑party service providers (such as cloud storage or email hosting) may store information overseas. Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards comparable to the Australian Privacy Principles.

7. Website Cookies and Analytics

Our website may use:

  • Cookies to improve functionality and user experience.

  • Analytics tools (such as Google Analytics) to collect non‑identifying information about website usage.

You may disable cookies through your browser settings, though this may affect website functionality.

8. Access and Correction

You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate, incomplete, or outdated.

Requests can be made by contacting us using the details below. We may require verification of your identity before releasing information.

9. Complaints

If you have concerns about how your personal information has been handled, you may contact us to lodge a complaint. We will respond promptly and work to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

If you have questions about this Privacy Policy or wish to make a request or complaint, please contact:

Abington Legal

Postal Address: PO Box 4217, Bradbury NSW 2560

Shop: Suite 5.09 147-157 Queen Street, Campbelltown NSW 2560.

Phone: 0424 190 311 / 0401 090 356

Email: info@abingtonlegal.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.